You've got questions, we got the answers (at least we hope we do!)
Still scratching your head? Contact us anytime via email or message
ORDERING
No you do not. You can place an order online as a guest. However, we recommend you become a member to save time filling out your details each time you order. You'll also be added to the mailing list and get discounts and voucher codes when we do online promotions.
No minimum quantities! Zero, Zip! You can order 1 or 1000. We do not charge setup fees for digital printing like other printers do, which sucks!
Maybe, please email or log into your account and view your order. You can then leave a note requesting the change you desire (such as style, size or even the design). Please do this as soon as possible (within a few hours of your design) as once we have started printing the t-shirts, we are unable to make changes.
Usually we do not allow this due to resources, but if we have the time to we'll accommodate customers as best we can.
Usually we do not allow this due to resources, but if we have the time to we'll accommodate customers as best we can.'t.
Once placed you can track your order by selecting the "My Account" icon on the top right hand of the page. This will allow you to access your order history and you will find your tracking number by clicking the desired order reference number. You can track the progress of your order on this page by selecting "Track My Order".
PAYMENT OPTIONS
You can pay using various currencies. If you choose a currency from the drop down list in the top right corner of the page, all our prices will be displayed in that currency. When you come to pay for your order, you will be charged in the currency you have selected.
VAT is not included in our prices for customers who live outside of the EU.
We accept payment from most of the popular debit and credit cards: VISA, MasterCard, American Express, Discover and also PayPal.
RETURNS
Buyers have 30 working days to return unwanted goods and international buyers have 30 working days for a refund. Buyers can return items for a refund providing they are sent in the same condition in which they are received with tags attached and boxes intact. If you require an alternate size you can request an exchange by listing the size you wish to have sent back out, however we would recommend reordering and returning the item for a refund. This is because we cannot guarantee that the required size will be in stock at the time that the returning parcel arrives back with us. Customers will be refunded in the event that an item is returned for another size which is no longer available.
If you wish to return your order please do so by sealing the package up securely and folding the unwanted items. Send them back via a recorded delivery to the returns address, as stated on your invoice, with a copy of your invoice inside the parcel. Please ensure that all tags remain attached to the returning item and that all trainer boxes are kept intact. Please also ensure that your name and order number are clearly indicated on the returning paperwork so we are able to match the returning item with your order. Buyers should retain any postage receipts until the order is refunded just in case the parcel should become lost in transit.
For any further questions please contact us by email us at sales@onteeshirt.com.
We do not refund returns postage costs unless the items received were faulty in the first place or an order was sent out incorrectly by 80s Casual Classics.
Digital printing offers no minimums or setup fees. Soft water-based inks let you print full-color art onto most apparel. Most of our prints from the online designer are printed digitally.
When you design online using our t-shirt designer, the printing method will be Digital Printing.
Screen printing is the old school way of printing t-shirts. It's still the king for large runs and/or when you need the very best print quality and durability. For Screen Printing, please get in touch or use our Bulk Quote form.
Digitally printed shirts can be expected to wear over time, due to the nature of the soft and natural water-based inks. There are ways to prolong the life of your custom print. We suggest the following care instructions:
- Machine wash cold (or hand wash)Gentle cycle only with mild detergents
- Do not bleach
- No fabric softener
- Do not dry clean
- Hang dry or tumble dry on very low settings.
- Screen Printed shirts are more durable, but care should still be taken
